We will provide you with settlement instructions and the applicable exchange rate at the time you book a reload transaction. Different exchange rates will apply to cards which have not been purchased on this website and initial card load and reload transactions in our partner branch locations. The exchange rates set out in this website apply to reload transactions that are booked on this website only and that are settled within four hours. Subsequent card reloads will be processed at the then prevailing exchange rate on the day of the reload transaction, and will be locked in at that rate. *The prevailing exchange rate is locked in for the initial load value only. The exchange rates for subsequent reloads will be set at the prevailing exchange rate at the time of the transaction. ~Lock in your exchange rates means the exchange rate is locked in for the initial load only.
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